BESTSELLER SPREADSHEETS
Frequently Asked Questions​
What formats are your spreadsheets available in?
Our spreadsheets are available in both Excel and Google Sheets formats. If you are a Mac user, our products will not work under Apple Numbers, so we invite you to use Excel for Mac, or the Google Sheets version of our spreadsheets.
Do your spreadsheets come with instructions or support?
Yes. Each spreadsheet purchase includes written instructions and access to a detailed video tutorial.
How do I receive the spreadsheet after purchase?
Upon purchase completion, you’ll be directed to a download page. Simply click the designated buttons to download your files. Additionally, you will receive an email with a download link. For further details, you can read our section How to Purchase and Download Digital Products
Can I request a refund if I'm not satisfied with the spreadsheet?
Unfortunately, due to the nature of our products, we do not offer refunds or exchange. You can refer to our Return Policy for further details.
Can I use your spreadsheets for commercial purposes?
No, our spreadsheets are sold for personal use only. However, if you want to use some of our spreadsheets for commercial purposes
How do I contact support if I encounter any issues with the spreadsheet?
You can simply contact us, and our support team will respond within 24 hours.
Do you offer customization services for specific needs?
You can simply contact us, and our support team will respond within 24 hours.
Can I access my purchased spreadsheet from multiple devices?
Yes, you can access your purchased spreadsheet from multiple devices. If you are a Google Sheets user, your spreadsheet is stored in your free Google Drive account. Which means that as long as you are connected to this account, you will be able to use your spreadsheet. If you are an Excel user, you will be able to access your spreadsheet from another device if you upload it to your OneDrive account (included in your Microsoft 365 account).
Can I use my spreadsheet from my phone or my tablet?
Yes absolutely! As long as your spreadsheet is in the cloud (in your Google Drive or in your OneDrive), then you will be able to use it from any other devices, including your phone and/or your tablet. If you are a Google Sheets user, you will have to download the Google Drive and the Google Sheets Apps. If you are an Excel user, you will have to download the OneDrive and the Excel Apps.